INDEPENDENT & LOCAL

The advisers on your side of the table.

We are an independent insurance brokerage based in New Lynn, Auckland. We help Kiwi families choose Life, Health, Income, and Mortgage protection that actually fits their lives—and we stand beside them when it's time to claim.

Our story

We started with a claim that went wrong.

Trust Insurance began in 2004 after our founder watched a local family struggle through a massive claim over a policy they never fully understood. The cover was there on paper, but nobody had sat down with them, explained what it did, or picked up the phone when it mattered most.

We decided to build the practice we wished that family had: independent advisers who compare the whole market, explain everything in plain English, and stay with clients from the first review to the final claim payout. Over 20 years later, that is still our entire business model.

Today, we look after more than 2,400 policies for individuals and families across New Zealand. We still review every plan yearly because life changes—and your cover should keep up.

Independent by design

We work for you, not the insurance companies. We compare policies across New Zealand’s leading insurers to find the right cover for your budget.

When it matters most

Filing a claim shouldn't be stressful. Your adviser manages the entire claims process with you from start to finish.

How we grew

Roots first, then branches.

1987

The Foundation: Founder Prakash Rajpal begins his career in the insurance industry with LIC in India, learning personal cover from the ground up

1990s

Global Experience: Expanded into international insurance in Dubai, managing health, commercial, and marine cover.

2003

Moving to New Zealand: Immigrated to Auckland, bringing nearly two decades of global experience to local Kiwi households.

2004

Trust Insurance Founded: Established our independent practice in New Lynn.

Today

Looking after 2,400+ active policies across New Zealand with annual reviews and dedicated claims advocacy.

What we stand for

Three promises, kept for over 20 years.

Plain-English Advice

No financial jargon or complicated fine print. Just clear options so you can make informed decisions.

No Call Centers

You deal directly with an experienced adviser who knows your file and picks up the phone when you call.

100% Free First Review

We review your existing policies at zero cost to ensure you aren't overpaying or left with hidden exclusions.

The People Behind The Policies

Meet The Advisers.

Portrait of Prakash Rajpal

Prakash Rajpal

Founder & Managing Director

Prakash brings 39 years of total insurance experience to Trust Insurance. After gaining extensive global experience across India and Dubai, he moved to New Zealand and set up Trust Insurance in New Lynn in 2004. With nearly four decades in the industry, Prakash still personally takes first-review calls every week to help Kiwi families secure their financial future. "Being insured is good, but having the right adviser on your side makes all the difference. Want your current policies honestly reviewed for free? Give us a call or drop in for a friendly chat."

What clients tell us

Trust Insurance took the time to actually explain what we were buying, not just what it cost. When we needed to claim, they handled the calls we didn't have the energy for.

Priya M. Policyholder since 2021

15+

Years advising families

2,400+

Policies in force

98%

Client retention

Ready when you are

Let's find the cover that actually fits.

Get your free review