Plain-English Advice
No financial jargon or complicated fine print. Just clear options so you can make informed decisions.
INDEPENDENT & LOCAL
We are an independent insurance brokerage based in New Lynn, Auckland. We help Kiwi families choose Life, Health, Income, and Mortgage protection that actually fits their lives—and we stand beside them when it's time to claim.
Our story
Trust Insurance began in 2004 after our founder watched a local family struggle through a massive claim over a policy they never fully understood. The cover was there on paper, but nobody had sat down with them, explained what it did, or picked up the phone when it mattered most.
We decided to build the practice we wished that family had: independent advisers who compare the whole market, explain everything in plain English, and stay with clients from the first review to the final claim payout. Over 20 years later, that is still our entire business model.
Today, we look after more than 2,400 policies for individuals and families across New Zealand. We still review every plan yearly because life changes—and your cover should keep up.
Independent by design
We work for you, not the insurance companies. We compare policies across New Zealand’s leading insurers to find the right cover for your budget.
When it matters most
Filing a claim shouldn't be stressful. Your adviser manages the entire claims process with you from start to finish.
How we grew
The Foundation: Founder Prakash Rajpal begins his career in the insurance industry with LIC in India, learning personal cover from the ground up
Global Experience: Expanded into international insurance in Dubai, managing health, commercial, and marine cover.
Moving to New Zealand: Immigrated to Auckland, bringing nearly two decades of global experience to local Kiwi households.
Trust Insurance Founded: Established our independent practice in New Lynn.
Looking after 2,400+ active policies across New Zealand with annual reviews and dedicated claims advocacy.
What we stand for
No financial jargon or complicated fine print. Just clear options so you can make informed decisions.
You deal directly with an experienced adviser who knows your file and picks up the phone when you call.
We review your existing policies at zero cost to ensure you aren't overpaying or left with hidden exclusions.
The People Behind The Policies
What clients tell us
Trust Insurance took the time to actually explain what we were buying, not just what it cost. When we needed to claim, they handled the calls we didn't have the energy for.
Years advising families
Policies in force
Client retention
Ready when you are